The fiscalization tender breaks a record for complaints and ends up again at the PPC due to evaluation issues

The fiscalization tender, which was opened in April of last year, has once again been appealed to the Public Procurement Commission (KPP). One of the operators has raised concerns during the evaluation phase of this procedure, which has a total estimated fund of over €7.7 million.

The progress of this procedure has been complex, breaking records both in terms of duration—now lasting a full year—and the frequent number of appeals filed with the KPP.

For the last time, the commission lifted the suspension of the procedure, which is under the contracting authority of the National Agency for Information Society (AKSHI), in February, allowing the process to continue and leading to its closure on March 5, 2026.

The tender, with the contract titled “Maintenance of the Invoice Control Management Module for the General Directorate of Taxation,” has now entered the evaluation phase, and it is precisely at this stage that concerns have been raised in the appeal published this Wednesday.

This is not the first IT-related tender to be delayed due to appeals. Similar issues previously occurred with the Treasury system and AFMIS, while delays were also recorded in internet services for public institutions. In some cases, these delays created a chain effect on services linked to institutional operations.

Fiscalization system tender

The tender for “Maintenance of the Invoice Control Management Module for the General Directorate of Taxation” was launched in April last year.

According to the accompanying documents, the main purpose of the project is to maintain the Invoice Control Management System (fiscalization system) for the General Directorate of Taxation for a period of 24 months.

The goal is to ensure the full functioning of the electronic system across all its components: software and hardware.

The system is hosted at the Government Data Center under the National Agency for Information Society (AKSHI) and provides services to around 125,000 taxpayers, as well as to the tax administration itself.

The documentation emphasizes that system availability is critical. The fiscalization service and the taxpayer portal (SelfCare) must not experience interruptions longer than a few minutes, and planned downtime for upgrades or modifications is not permitted.

Services provided to taxpayers (fiscalization, invoice verification, acceptance/rejection of invoices, etc.), as well as to the tax administration, must be operational 24 hours a day, 7 days a week.

Currently, the system is used by businesses and citizens, while internal access is available to the tax administration and other authorized public institutions. The tender documents outline the requirements and responsibilities for maintaining the fiscalization system.

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